Shipping Transit Times
**PLEASE NOTE ALL SHIPPING TIMES ARE CURRENTLY NOT GUARANTEED DUE TO UNCONTROLLABLE COVID19 DELAYS.
Our current processing time is 1 to 3 business days, HOWEVER during drops and new release weeks our processing time can be 3-5 business days. Shipping typically takes approximately 5-9 business days to deliver within Canada & the USA, EXCLUDING Alaska, Hawaii, Puerto Rico, and APO., however, COVID19 related delays are possible and are unfortunately out of our control.
PLEASE NOTE: USPS can take up to 5 days to scan and update your tracking information, meaning even though your package is on its way; it will continue to read “processing” for multiple days.
Please sign up for package update & alerts in real time here:
Tracking may not be available in all countries. Tracking to certain countries will only update once it leaves Canada or the USA. Please contact your local post office or courier for further information.
- If you selected shipping with tracking- please check your emails for updates. (Please check your junk email folder also)
- Please allow at least 72 hours for tracking to be updated. (Again, USPS can take 5+ days during recent shipping backups and delays).
- We advise that you sign up for e-mail and/or SMS notifications through the final tracking information to ensure you receive real-time updates for your package's last location. Link to do so: https://informeddelivery.usps.com/box/pages/intro/start.action
- We are NOT responsible for any lost or stolen packages. If you are having trouble tracking your package with the tracking information we provide, please contact the last available courier for more information.
Import Taxes & Duties
Buyers are responsible for any customs and import taxes incurred that may apply. Ready Set Romper is not responsible for delays due to customs, duties, or taxes.
Refused Or Undeliverable Packages
Refused or undeliverable packages are subject to return shipping costs that vary by shipping method used in the original order. We will deduct shipping fees from your invoice for orders marked as undeliverable, refused, or insufficient address.
Refused, insufficient address, or undeliverable packages will be refunded minus all shipping charges and an $8 USD undeliverable fee, which will be deducted from your original payment (as we are charged this by the postal system after a package is deemed undeliverable). Please place a new order with correct shipping address/information if you would like your items re-sent.